TERMS AND CONDITIONS

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Welcome to Attari Soft Solutions (“Company”, “Attari Soft Solutions”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our websites, applications, software products, platforms, digital services, and all related offerings.

By accessing our website, using our applications, purchasing our services, requesting quotations, entering into project agreements, or otherwise interacting with Attari Soft Solutions, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with any provision of these Terms, you must discontinue use of our services immediately.

1. COMPANY INFORMATION

Attari Soft Solutions is a digital transformation, software development, web development, branding, marketing, and technology solutions company operating from India.

Our services include, but are not limited to:

  • Website Development
  • Web Application Development
  • Mobile Application Development
  • Software Development
  • SaaS Development
  • UI/UX Design
  • Graphic Design
  • Logo Design
  • Branding Services
  • Digital Marketing
  • Search Engine Optimization (SEO)
  • Search Engine Marketing (SEM)
  • Social Media Marketing
  • Cloud Solutions
  • Hosting Services
  • Domain Registration Assistance
  • Technical Consulting
  • Business Automation Solutions
  • Artificial Intelligence Solutions
  • Custom Technology Solutions

Support Email: support@attariss.com

2. ELIGIBILITY

You must be at least eighteen (18) years old or have legal parental or guardian consent to use our services.

By using our services, you represent and warrant that:

  • You have legal authority to enter into a binding agreement.
  • Information provided by you is accurate.
  • You will comply with applicable laws and regulations.

3. ACCEPTANCE OF TERMS

These Terms constitute a legally binding agreement between you and Attari Soft Solutions.

Your continued use of our services constitutes ongoing acceptance of these Terms and any future modifications.

4. SERVICE AVAILABILITY

We reserve the right to:

  • Modify services.
  • Suspend services.
  • Discontinue services.
  • Introduce new services.
  • Remove features without prior notice.

We do not guarantee uninterrupted or error-free service availability.

5. PROJECT ENGAGEMENTS

For software development, website development, marketing campaigns, branding projects, consulting services, and custom solutions:

5.1 Proposal Acceptance

A project begins only after:

  • Proposal approval,
  • Written confirmation,
  • Signed agreement (if applicable), and
  • Required advance payment.

5.2 Scope of Work

Any work outside the approved scope shall be considered additional work and may incur additional charges.

5.3 Client Responsibilities

Clients agree to provide:

  • Content
  • Access credentials
  • Branding materials
  • Feedback
  • Approvals

Delays in providing required information may extend project timelines.

6. USER ACCOUNTS

Certain applications, portals, SaaS platforms, or software products developed or owned by Attari Soft Solutions may require account registration.

Users agree to:

  • Provide accurate information.
  • Maintain account security.
  • Keep passwords confidential.
  • Notify us immediately of unauthorized access.

Users are solely responsible for activities conducted through their accounts.

7. PAYMENTS

7.1 Service Fees

Clients agree to pay all fees associated with:

  • Development
  • Design
  • Branding
  • Marketing
  • Hosting
  • Maintenance
  • Consulting
  • Subscription Services

7.2 Taxes

All prices may be subject to:

  • GST
  • Government levies
  • Applicable taxes

Unless expressly stated otherwise.

7.3 Payment Delays

Failure to make payments may result in:

  • Service suspension
  • Project suspension
  • Hosting suspension
  • Account termination

7.4 Ownership Before Payment

Ownership rights remain with Attari Soft Solutions until full payment has been received.

8. REFUND POLICY

Unless otherwise specified in a written agreement:

  • Advance payments are non-refundable.
  • Development fees are non-refundable once work has commenced.
  • Marketing fees are non-refundable after campaign activation.
  • Hosting fees are non-refundable after service activation.

Refund requests are reviewed on a case-by-case basis.

9. HOSTING SERVICES

Where hosting services are provided:

  • Uptime is provided on a best-effort basis.
  • We do not guarantee uninterrupted service.
  • Maintenance windows may occur.
  • Third-party infrastructure failures are beyond our control.

Clients are responsible for maintaining backups unless backup services are explicitly included.

10. DOMAIN REGISTRATION

Where we assist with domain registration:

  • Domain ownership depends on registration details provided.
  • Domain fees are generally non-refundable.
  • Domain renewal responsibility remains with the registrant unless otherwise agreed.

11. INTELLECTUAL PROPERTY

All intellectual property created by Attari Soft Solutions remains our property until payment obligations are fulfilled.

Upon full payment, ownership may transfer according to project agreements.

Attari Soft Solutions retains rights to:

  • Frameworks
  • Methodologies
  • Libraries
  • Internal tools
  • Development processes

used in delivering services.

12. CLIENT CONTENT

Clients retain ownership of content supplied by them.

Clients warrant that submitted content:

  • Does not infringe copyrights.
  • Does not violate laws.
  • Does not violate third-party rights.

We reserve the right to refuse unlawful content.

13. PROHIBITED ACTIVITIES

Users shall not:

  • Violate laws.
  • Distribute malware.
  • Attempt unauthorized access.
  • Engage in fraud.
  • Infringe intellectual property rights.
  • Harass other users.
  • Reverse engineer proprietary systems.
  • Conduct denial-of-service attacks.
  • Upload harmful code.

Violations may result in immediate termination.

14. MARKETING SERVICES DISCLAIMER

We do not guarantee:

  • Search engine rankings.
  • Social media growth.
  • Advertising performance.
  • Sales increases.
  • Lead generation outcomes.
  • Revenue increases.

Marketing outcomes depend on numerous external factors beyond our control.

15. SOFTWARE DISCLAIMER

Software products are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not warrant that software will:

  • Be error-free.
  • Be uninterrupted.
  • Meet all expectations.
  • Be compatible with all environments.

Reasonable efforts will be made to correct verified issues.

16. THIRD-PARTY SERVICES

Our services may integrate with:

  • Payment gateways
  • Cloud providers
  • Social media platforms
  • Hosting providers
  • Analytics services
  • AI services

We are not responsible for failures or actions of third-party providers.

17. DATA PROTECTION

We implement reasonable security measures to protect information.

However, no system can guarantee absolute security.

Users acknowledge internet-based risks.

Our handling of data is governed by our Privacy Policy.

18. AI SERVICES DISCLAIMER

Where artificial intelligence technologies are utilized:

  • Outputs may contain inaccuracies.
  • Human review is recommended.
  • AI-generated content should not be relied upon as legal, medical, financial, or professional advice.

Users assume responsibility for decisions made based on AI-generated outputs.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Attari Soft Solutions shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Business interruption
  • Data loss
  • Revenue loss
  • Profit loss
  • Reputation loss

Total liability shall not exceed the amount paid by the client during the twelve (12) months preceding the claim.

20. INDEMNIFICATION

Users agree to indemnify and hold harmless Attari Soft Solutions, its directors, employees, contractors, partners, and affiliates against claims arising from:

  • User misconduct
  • Violation of laws
  • Violation of these Terms
  • Intellectual property disputes related to client-provided content

21. TERMINATION

We may suspend or terminate services if:

  • Payments remain unpaid.
  • Terms are violated.
  • Fraudulent activity is suspected.
  • Abuse of staff occurs.
  • Legal compliance requires termination.

Termination does not relieve outstanding payment obligations.

22. FORCE MAJEURE

We shall not be liable for delays or failures caused by:

  • Natural disasters
  • Government actions
  • War
  • Cyberattacks
  • Power outages
  • Internet failures
  • Labor disputes
  • Pandemics

or other events beyond reasonable control.

23. CONFIDENTIALITY

Both parties agree to maintain confidentiality regarding:

  • Business information
  • Technical information
  • Source code
  • Trade secrets
  • Strategic information

unless disclosure is legally required.

24. TESTIMONIALS AND PORTFOLIO RIGHTS

Unless otherwise agreed in writing, Attari Soft Solutions may display completed projects, logos, screenshots, and project descriptions within:

  • Portfolios
  • Marketing materials
  • Case studies
  • Social media content

for promotional purposes.

25. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time.

Updated versions become effective upon publication.

Continued use constitutes acceptance of modifications.

26. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

27. DISPUTE RESOLUTION

Any dispute arising from these Terms shall first be resolved through good-faith negotiations.

If unresolved, disputes shall be subject to the exclusive jurisdiction of courts located in India.

28. SEVERABILITY

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

29. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties regarding the use of our services and supersede prior communications and understandings.

30. CONTACT INFORMATION

Attari Soft Solutions

Email: support@attariss.com

For legal, billing, compliance, privacy, or support inquiries, users may contact us through the above email address.